Privacy policy

How enquiry information is handled

Septic Tank Experts may collect the contact and property information you provide when making an enquiry, including your name, telephone number, email address, postcode, service requirement and message.

How the information is used

The information is used to respond to your enquiry, discuss the requested service, arrange attendance where appropriate and maintain necessary business records.

Website measurement

The website may use advertising and analytics technologies to understand visits, campaign performance and contact actions. These may include Google Ads, Microsoft Advertising, Meta Pixel, ClickCease and dynamic call tracking.

Sharing and retention

Information may be processed by service providers used to deliver website forms, call tracking, communications and advertising measurement. Information is retained only for as long as reasonably necessary for the enquiry and related business purposes.

Your choices

You can ask for access to, correction of or deletion of personal information where applicable. Contact the team using the telephone number shown on the website.